AHR is a record. It's not a service provider, a permitting authority, or an inspection company. Knowing the scope keeps everyone clear on what they're getting and where to go for the work itself.
We do not pull permits, contact your municipality about permits, pay for permits, or verify that a permit is on file with the city. Permit numbers attached to your record reflect what your contractor entered; verification with your local authority is yours or your contractor's responsibility.
We do not inspect, certify, or verify the quality of any work performed on your home. We are not licensed contractors, engineers, or home inspectors. We verify that contractors signing records are real, credentialed, insured tradespeople, the workmanship itself is between you and them.
We do not perform, schedule, dispatch, quote, or charge for any service work. All service events, repairs, replacements, and disputes about workmanship are handled directly between you and the contractor you choose.
We do not issue, manage, transfer, or honor warranties. Manufacturer warranties and labour warranties are issued by the manufacturer or contractor and stay with them. Warranty documents on your record are stored for reference; we don't administer or enforce them.
We do not recommend, vouch for, or assign specific contractors to your home. The contractors listed with us are those who have enrolled and met our credentialing requirements. Choice of contractor is always yours.
Your record does not replace home inspections, lawyer reviews, lender appraisals, or due diligence at transactions. It's supplemental documentation that travels with the home, not a substitute for professional review at moments that warrant it.
If something on your record needs to be verified, corrected, or disputed, that conversation happens directly with the contractor who signed it, we make their credentials and contact information available. Our role is to keep the record straight.
You can add the make, model and serial number of your equipment yourself. You should never need to open or take apart a unit to do it. Read the numbers from your contractor's records, the invoice, or the owner's manual, or have your technician record them. Service notes and job records are added and signed by your contractor.
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